Our Mission: Empower organization gain access to top-tier Technology services, driving efficiency and boosting profitability through innovative solutions and exceptional support.
Obsidian is a premier, market-leading provider of innovative technology solutions, delivering tailored technology support to small, mid-sized, and large organizations alike. As a frontrunner in the technology services industry, we pride ourselves on forging strong partnerships with top-tier vendors, including global leaders like Microsoft, Cisco, and Dell. These alliances enable us to deliver cutting-edge, industry-proven solutions that are not only reliable but also adaptable to the rapidly evolving demands of our clients.
In addition to our core technology services, Obsidian is recognized as a premier technology staffing company. We offer access to a highly skilled and versatile talent pool, ensuring that businesses have the right professionals in place to support their IT infrastructure and digital transformation initiatives. Our deep understanding of both the technology landscape and staffing needs allows us to deliver personnel who are not only technically proficient but also aligned with our clients’ strategic goals.
We equip our customers with the essential tools for success. Our expertise lies in identifying the right software and systems to enhance a company’s day-to-day operations. We take ownership of the entire improvement process, making your success our mission.
We provide 24-hour help desk services via phone or email, ensuring that our experienced technicians are always available to offer step-by-step guidance and support. Understanding that IT issues can directly affect your bottom line, our team is committed to delivering prompt and effective solutions to keep your business running smoothly.
We recognize that constant communication and quick response times are crucial to delivering top-tier service. We emphasize clear, straightforward communication, free from tech jargon or unnecessary details, ensuring that our customers always feel informed and confident in our support.
We empower our employees to think creatively and develop innovative solutions for every challenge. Understanding that each client’s business is unique, we are committed to crafting tailored IT solutions that meet their specific needs and goals.
We are committed to responding to all inquiries within 24 hours. We understand the frustration of waiting for slow fixes to urgent issues, which is why we continuously work to enhance our efficiency and exceed our customers’ expectations.
The Obsidian Tech Group Managed Services team approaches every task with the highest level of integrity. We proactively ensure that we meet or exceed our customers' service-level requirements, delivering reliable and trustworthy service every time.
